Digital… Making Retail Augmented and Personal 1 Nov 20201 Nov 2020 This week Robinsons announce they are closing their last two stores in Singapore. Robinsons is over 160 years and survived many traumatic, historical events in Singapore until now. The common…
Digital… Missed opportunity for a great O2O experience 12 Sep 202012 Sep 2020 I received my IKEA catalogue recently. I don't know what is it about the IKEA catalogue but there is still something quite exciting to flip through a tactile catalogue in…
Design… Design thinking or system thinking? 7 Mar 201412 Sep 2020 Design thinking is about empathy. I had the opportunity to participate in a design thinking workshop where we were examining the areas of diversity and inclusiveness in a large multicultural…